Customer reporting
Aura Call Center Reporting
24/7 reporting
Real Aura support person
Private owner summary
Aura Solutions
Protect customer experience. Automate customer support.
Two premium services for Bahrain businesses: human-led private customer reporting and the Aura Website AI Chatbot.
Two launch services
Premium setup
Support automation
Aura Website AI Chatbot
Aura Website AI Chatbot
Business information answers
Under 1-minute website install
Combine both with Aura Complete.
Problem
Hidden service issues cost more than owners usually see.
Aura is built for businesses that need direct visibility, better control, and a premium response layer.
Hidden service problems grow quietly.
Owners often hear about issues late, after dissatisfaction has already affected revenue, referrals, and reputation.
Most sites give customers a weak voice.
If the website is only a brochure or a basic FAQ, customers still leave without real support or direction.
Most businesses lack owner-direct control.
Aura is built to give business owners clearer visibility and a more controlled customer experience surface.
Services & Pricing
Choose the Aura service that matches the problem.
Pick human-led customer reporting, website AI support, or the annual bundle when your business needs both.
Human-led reporting
Use Aura Call Center Reporting when you want a real Aura support person to receive customer issues and send the owner a private structured summary.
Website AI support
Use Aura Website AI Chatbot when you want customers to get instant answers about services, prices, opening hours, and policies on your website.
Bundle when both matter
Use Aura Complete when you want both owner-direct reporting and automated website answers in one yearly package.
Standalone
Aura Call Center Reporting
24/7 customer reporting where customers report to Aura by WhatsApp or phone.
250 BD/year
Yearly only
A real Aura support person receives the customer report and sends the owner a private structured summary.
What it does
Human-led private customer reporting through Aura.
Best for
For owners who need direct visibility into service issues before they become public complaints.
Customers report by WhatsApp or phone
Real Aura support person reviews the issue
Owner receives a private structured report
Customers report to Aura. A real support person prepares the owner's private summary.
Standalone
Aura Website AI Chatbot
AI-powered website chatbot that answers customer questions using business information.
299 BD/year
Save 49 BD/yearor 29 BD/month
Add the AI chatbot to your website in under 1 minute. Start with a 14-day free trial, no credit card required.
What it does
AI-powered website chatbot for customer questions.
Best for
For businesses that want faster answers on their website without repeating the same support replies manually.
14-day free trial
No credit card required
Add the AI chatbot to your website in under 1 minute.
Aura Website AI Chatbot for customer questions.
Best Value
Aura Complete
Choose one service, or combine both with Aura Complete.
449 BD/year
Save 100 BD/yearYearly only
Combines Aura Call Center Reporting and Aura Website AI Chatbot in a single yearly package.
What it does
One annual bundle combining both Aura services.
Best for
For businesses that want customer issue visibility and automated website support together.
Includes Reporting + Website AI Chatbot
Best Value annual package
Saves 100 BD/year versus separate annual services
Yearly only. Best Value.
Combines Aura Call Center Reporting + Aura Website AI Chatbot.
Choose Aura CompleteAura Report workflow
A private reporting pipeline for customer service issues.
Aura Call Center Reporting is a standalone service for owner-direct visibility, not a public review platform.
Step 1
Customer issue
Customers report to Aura by WhatsApp or phone.
Step 2
Aura support reviews it
A real Aura support person reviews the report and captures the essentials clearly.
Step 3
Issue is structured
Details are organized into a private structured report for the owner.
Step 4
Owner notified
The approved owner contact receives a private WhatsApp report for review.
Owner delivery
Private structured report for the owner.
Customers report to Aura by WhatsApp or phone. A real Aura support person reviews the report and sends the approved owner contact a clear private summary.
Website AI Chatbot demo
Aura Website AI Chatbot for customer questions.
Aura Website AI Chatbot is a separate website support service built around business information.
Website assistant scope
Controlled answers, not open-ended guessing.
Aura Website AI Chatbot
Answers customer questions
Uses business information
Add the AI chatbot to your website in under 1 minute
Website AI Chatbot preview
AI-powered answers from business information
Do you offer annual support packages?
Yes. I can answer using the business information provided for the Website AI Chatbot.
If the answer is not available, I will guide the customer to contact the business instead of guessing.
Fallback: ask for follow-up when business information is missing.
Industries
Built for businesses that depend on trust.
Built for premium Bahrain businesses that need clarity, response control, and stronger conversion outcomes.
Clinics and medical businesses
Professional services
Beauty and wellness
Retail and e-commerce
Home services
Hospitality and bookings
FAQ
Straight answers for owners and decision makers.
The FAQ covers reporting, chatbot, Aura Complete, billing, and next phases.
Contact Aura
Ready to make customer issues easier to see and support easier to answer?
Start with the Website AI Chatbot trial, choose a reporting plan, or contact Aura to discuss the right setup for your business.